Service Request Ticket - # 15137

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 11, 2006 09:04 AM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040655[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 74T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751,Dreamweaver MX 2004,Publisher,Acrobat6 Pro Upgraded to Acrobat 7 Pro from P0057703 6/2006, PL/SQL developer, OmniPage Pro Office v. 14.0 #E709A-F00-14.0 from P0047841

Wired NIC 00:11:43:BB:12:CC

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact 88925

Tracking

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UCS Tech
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Mark Lyons May 11, 2006 09:08 AM 
Jan called back. rebooted and eveything worked.
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Mark Lyons May 11, 2006 09:05 AM 
Jan says that Excel will not let her edit 
anything. and that she got a message 
saying "locked for editing by UCS."
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