Service Request Ticket - # 15139

Service Request Information

CONTACT Name Beaird, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 11, 2006 10:06 AM
Department College of Education Phone 88623
Location Email sarahb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020087[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. 600GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software

Wired NIC 00:07:E9:01:48:33

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
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Entered by Date Memo
Mark Lyons May 11, 2006 10:10 AM 
The network cable is really loose in the hub box, 
and it falls out. She temporarily fixed it by 
jiggling the cable and plugging it back into the 
hub, but it is still a problem.
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Joan Guralnick May 11, 2006 10:08 AM 
She has no network connection.  It sopunds like 
the plugs needs to be reseated again.  She (the 
student) was unable to identify the hub to do 
this.
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