Service Request Ticket - # 15146

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 12, 2006 10:27 AM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20040755[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Dell UltraSharp 19in Flat Panel Monitor #1908FP
Serial No. Location
TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez May 25, 2006 01:47 PM 
Registerd Quicktime 7 Pro on the Macs with
Deepfreeze. Should be all set now.
 Add Attachment
James Varieur May 24, 2006 11:38 AM 
KarlaHale called and said that quicktime 7 pro 
was not installed, it looks like the quicktime 
player was updated but Quicktime 7 pro is not 
installed.
 Add Attachment
Andrew Gonzalez May 18, 2006 04:45 PM 
20030841[Edit Inv], 20030840[Edit Inv], 20030837[Edit Inv], 20030842[Edit Inv], 20020675[Edit Inv]
done. All installs complete.
 Add Attachment
Andrew Gonzalez May 18, 2006 01:40 PM 
DeepFreeze pass on my desk, under blue tape, for
anyone doing this.
 Add Attachment
Andrew Gonzalez May 18, 2006 01:38 PM 
20020321[Edit Inv], 20020062[Edit Inv], 20030838[Edit Inv], 20030839[Edit Inv] are done.
 Add Attachment
Andrew Gonzalez May 18, 2006 12:48 PM 
20040755[Edit Inv] done. The rest are Windows machines, and
deep freeze will have to be turned off to install
the software. Rick wasn't around at the time to
ask him about it.
 Add Attachment
Ronni Luchterhand May 17, 2006 10:40 AM 
didn't get to it, 3 high priorities came up
 Add Attachment
Ronni Luchterhand May 12, 2006 11:20 AM 
I talked to the guy working there and I'll go back
monday morning around 8, it should be pretty
sparse so I can get the others done.
 Add Attachment
Brian Smith May 12, 2006 11:15 AM 
20031175[Edit Inv], 20031194[Edit Inv], 20031210[Edit Inv] have been done.  We 
are waiting on the others because there were 
people in the middle of projects on them.
 Add Attachment
Tricia Flaherty May 12, 2006 10:33 AM 
Here is a long list of software titles for 
various MAC and PC stations in TRC lab-
Acrobat Standard V7.0 Win License #AD1ACS7.0L
CTL903 - TRC Lab W# 20030841, 20030840, 20030837, 
20030838, 20030839, 20030842, 20020675 
Photoshop CS2 V9.0 Win License #AD1PSPCS2L
CTL903 - TRC Lab W# 20020321, 20020062 
Photoshop CS2 V9.0 Mac License #AD3PSPCS2L
CTL903 - TRC Lab W# 20040755
QuickTime 7 Pro Mac license #P3380Z/A
CTL903 - TRC Lab W# 20031175, 20031194, 20031210, 
20040755
All of these installs have cooresponding TT drive 
floders with serial code info
 Add Attachment