Service Request Ticket - # 15150

Service Request Information

CONTACT Name Smith, Robin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 12, 2006 12:03 PM
Department Social Science Phone 88357
Location Email smithr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030758[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320,Adobe Creative Suite V1.3

Wired NIC 00:0C:F1:EA:34:6E

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty May 17, 2006 01:10 PM 
Office 2003 does not support converters for
Quattro Pro 5.0. I installed Office 2000 and the
converter for that so they can convert their
files. I am closing and flagging this so that when
they are done converting the files they can call
back and we can put Office 2003 back on it.
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Brad Dougherty May 12, 2006 12:35 PM 
I called and left her a message and I e-mailed her
asking her to send me a copy of the file so I
could try and convert it here.
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Courtney Wehner May 12, 2006 12:03 PM 
 I would like to use the Excel feature that 
converts Quattro files to Excel files.  It does 
not seem to be turned on or installed.  Can you 
help me?
Thanks!Robin Smith
(Recieved via e-mail)
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