Service Request Ticket - # 15157

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 14, 2006 01:15 PM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020046[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description P0038489; LaserJet 4100DTN laser printer
Serial No. jplgc00056 Location PDR

Model C8052A Hostname
Notes 25 PPM, 150,000 duty cycle, NIC: 0001e66b3f8b Maintenance kit 12/2003 from P0045256 Ink/Toner Refill

Wired NIC 00:01:E6:6B:3F:8B

TECHS Submitted by Robin Wilson Contact rwilso1@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
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Entered by Date Memo
Audrey Macken May 15, 2006 09:26 AM 
Eric from the library computing services called, 
this issue has been resolved and the printer is 
printing properly, with no error.
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Robin Wilson May 14, 2006 01:16 PM 
Getting service error when attempting to print.  
They did turn it off and back on.
Service error 49.4C02 was displayed.
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