Service Request Ticket - # 15166

Service Request Information

CONTACT Name Kirk, Donna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2006 11:36 AM
Department Financial Aid Phone 88679
Location Email fossumd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030417[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 3.0GHz
Serial No. BL0Z141 Location PDR

CPU Pentium 4-3.06Ghz


OS Unknown Software MS Office 2003 Pro from P0045604 installed as Office XP PRO

Wired NIC 00:0C:F1:8D:6F:97

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Courtney Wehner May 16, 2006 08:49 AM 
She called back and said that she fixed it and 
she does not need anyone to come and help her.
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Brad Dougherty May 15, 2006 01:24 PM 
When she calls back, get her in touch with a tech.
She seems to take off right after she says she's
available.
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Brad Dougherty May 15, 2006 01:17 PM 
I called and she wasn't in her office.
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Joan Guralnick May 15, 2006 01:02 PM 
Donna called and she is now in her office
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Brad Dougherty May 15, 2006 12:33 PM 
Called and left a message asking when she will be
back in the office.
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