Service Request Ticket - # 15168

Service Request Information

CONTACT Name Grouger, Debra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2006 12:37 PM
Department The Research Institute Phone 88293
Location Email kenyond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20041048[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Printer - TRI Purchased
Serial No. USBRC10686 Location PDR

Model 2200 DTN Hostname
Notes Ink/Toner Refill
TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe May 19, 2006 01:59 PM 
I'm replacing it with the new fuser from our Spare.
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Sean Courtney May 19, 2006 08:43 AM 
Serial No 	USBRC10686
Location 	TRITRAIN
Model # 	2200 DTN
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Sean Courtney May 19, 2006 08:41 AM 
Yep, it is the fuser.
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Sean Courtney May 18, 2006 01:12 PM 
Shaun came back and said it is still producing bad
copies with blotches and marks.  Might be fuser,
going to a print check to see if it is fuser.
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Sean Courtney May 18, 2006 10:16 AM 
Tried a few prints and seemed fine now.  Must be
that mystery ink.
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Joan Guralnick May 15, 2006 12:38 PM 
Jobs are going through to the printer successfully
but it appears that to jobs are printing at the
same time.
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