Service Request Ticket - # 15173

Service Request Information

CONTACT Name Stonecipher, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2006 02:29 PM
Department Graduate Studies Phone 88366
Location Email stonecl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040968[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5, 20in, 2.0GHz SuperDrive #Z0C0
Serial No. QP5260WSSDW Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0053370

Wired NIC 00:11:24:3A:2C:CA

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez May 15, 2006 03:28 PM 
When I called she said she had figured it out.
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Audrey Macken May 15, 2006 02:32 PM 
She has a class at 4:30, so she needs to have 
some stuff printed out for class. She started 
printing a document, but the paper jammed, so 
after that was fixed she tried to print some 
other things, but got an exclamation mark next to 
them. She thinks that is because the first job 
didn't finish printing. Therefore, she would like 
to cancel the first job so she can print the 
others.
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Audrey Macken May 15, 2006 02:30 PM 
Last time she tried to do this she deleted the 
printer software, so she doesn't want to do that 
again.
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