Service Request Ticket - # 15180

Service Request Information

CONTACT Name DelloStritto, Mary Ellen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2006 09:30 AM
Department Behavioral Sciences Division Phone 89657
Location Email dellostm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040622[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 SFF, Pentium 4, 3.2GHz, 1M, 800MHz
Serial No. 8X2QV61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0051548

Wired NIC 00:11:43:BA:D3:3C

TECHS Submitted by Matei Mitaru Contact mmitaru@wou.edu 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez May 17, 2006 03:00 PM 
DelloStritto called back yesterday, said the jack
is working.
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Andrew Gonzalez May 16, 2006 12:38 PM 
Was getting a 'Limited or no connectivity'
message. After trying several ip address fixes,
still didn't have network access. Tested her comp
in the lab, it connected fine. Must be a problem
with the wall connection. Informed telecom.
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Matei Mitaru May 16, 2006 09:33 AM 
She will be waiting in her office all morning, 
and has already tried restarting her computer 
several times.
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