Service Request Ticket - # 15190

Service Request Information

CONTACT Name Sauer, Kenneth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2006 04:13 PM
Department Business Services Phone 88499
Location Email sauerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030601[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 4SC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:FC

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact 88925

Tracking

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UCS Tech
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Courtney Wehner May 17, 2006 09:15 AM 
He called back and said that everything is 
working great, so he needs no help. THanks
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Sean Courtney May 17, 2006 08:51 AM 
called and left a message..
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Audrey Macken May 16, 2006 04:19 PM 
He couldn't pinpoint any specific problem it was 
having, but these were the examples he gave me. 
They have been happening off and on over the last 
few days.
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Audrey Macken May 16, 2006 04:14 PM 
He said that he has tried to send ecards, but it 
will not let him send them, it will not let him 
delete emails, it is being really slow in general.
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