Service Request Ticket - # 15194

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 17, 2006 07:53 AM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051002[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag CR80J91 Description OptiPlex GX620 SFF Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. cr80j91 Location was in ITC 003

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0056290, Photoshop Elements v4.0 WIN License and Premiere Elements v2.0 WIN license from P0056366
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact thompsr@wou.edu 88071

Tracking

Entered by Date Memo
Rick Thompson
Email

Public
Entered by Date Memo
Ronni Luchterhand May 17, 2006 08:28 AM 
went to take a look... Rick is already on top of
things
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Courtney Wehner May 17, 2006 07:56 AM 
The other WOU# for the remaining 6 computers are 
the same as above, but end with 003-007.
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Courtney Wehner May 17, 2006 07:55 AM 
..."Unable to login, Net login service not 
running on this computer." He tried logging in to 
3 out of the 7 computers and they all gave him 
this same message. He needs this ASAP because he 
has class at 10am and his students need these 
computers for presentations. Thanks
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