Service Request Ticket - # 15197

Service Request Information

CONTACT Name Riester, Rose Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 17, 2006 09:26 AM
Department Registrar’s Office Phone 88184
Location Email riester@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040691[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. G0T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:B9:FE:1C

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand May 17, 2006 10:50 AM 
were fixing it, talked to her... all good now
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James Varieur May 17, 2006 10:36 AM 
She called back asking when Joe would be over. She
said Ronnie told her that she would talk to joe
when he got here and she is under the impression
he will be coming over to rescue her from her. I
told her we would get to her when we can..
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Ronni Luchterhand May 17, 2006 09:30 AM 
heading over
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Courtney Wehner May 17, 2006 09:27 AM 
She has tried to restart her computer 4 times and 
the same message shows up everytime. She needs 
her computer for work, so she needs this ASAP as 
well. Thanks
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