Service Request Ticket

Service Request Information

CONTACT	Name	Payton, Sue	Date	May 17, 2006 12:22 PM
	Department		Phone	88967
	Location		Email	paytons@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20010554 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dimension 4400 Series, Pentium 4-1.6GHz
	Serial No.	HPFS511	Location	PDR
	CPU	Pentium 4-1.6GHz
	OS	Unknown	Software	Dream Weaver 4.0, Extensis Academic Suitcase 9, Adobe Acrobat v5 from P0040685 and Acrobat Pro 6.0 from P0043887, Adobe InDesign v2 from P0040685 and InDesign CS v3 from P0050226, Adobe Photoshop v7 from PO:P0040685, MS Publisher 2002 from PO:P0040685, , MS Office XP Pro from P0035439
	Wired NIC	00:02:B3:90:2D:D4

TECHS	Submitted by	James Varieur	Contact	specialdoug@hotmail.com	88925
	Primary Technician		Contact	flahert@wou.edu	88925

Entered by	Date	Memo
Tricia Flaherty			Email Public
Entered by	Date	Memo
Tricia Flaherty	May 19, 2006 10:12 AM	I looked into Sue's request. Her version of InDesign v2 is incompatible with the Pagemaker Plugin Pack that we have installed with Indesin CS as bundled in Creative Suite CS v1. Support forums say that the latest version of Indesign CS2 v4 and the Creative Suite CS2 have the plugin pack features built into them. I told here the cost of upgrading to the latest version and let here know I was closing this task since there is nothing more when can do without a purchase.	Add Attachment
Myron Hoeckle (Student)	May 17, 2006 03:24 PM	tricia will update the task...	Add Attachment
James Varieur	May 17, 2006 12:22 PM	Greetings, I have InDesign (#10371412003167535039) on my PC (WOU#20010554) and wondered if the Pagemaker plugins were available for my copy. If so, I'd like to get them added. Thanks, Sue Sue Payton Technology Resource Center Western Oregon University Monmouth, OR 97361 503-838-8967 paytons@wou.edu	Add Attachment