Service Request Ticket - # 15229

Service Request Information

CONTACT Name Morihara, Bonnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 18, 2006 02:15 PM
Department The Research Institute Phone 88413
Location Email moriharb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20041144[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell GX270 - TRI Purchased
Serial No. Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:00:0B:88:66:37


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact knabet@wou.edu 88507

Tracking

Entered by Date Memo
Travis Knabe
Email

Public

Entered by Date Memo
Travis Knabe Jun 05, 2006 03:44 PM
The reply issue is local to machines.  The other
issue was probably somebody sending mail through
gilligan  rather than cougar.
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Travis Knabe Jun 05, 2006 02:52 PM
called an left another message for her at 2:50pm
Monday may 5th
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Audrey Macken Jun 05, 2006 02:41 PM
She called back, Travis didn't answer so I 
transferred her so she could leave a message.
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Travis Knabe May 31, 2006 08:59 AM
I called her back this morning and left a message.
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Courtney Wehner May 31, 2006 08:54 AM
She called back about it and is wondering when 
this will be fixed. She said she has been waiting 
since the 18th. She is hoping that it gets done 
this week. Thanks
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Levi Hawes May 23, 2006 04:00 PM
She says morihab@wou.edu still works, she would
like that disabled and/or removed as is it causing
comlications. They would like an update if this
can or can't be done. Thanks Paul...
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Paul Lambert May 18, 2006 02:27 PM
The alias is already there, the change needs to 
be made in her address book.
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Courtney Wehner May 18, 2006 02:16 PM
Paul, I am e-mailing you this e-mail from Bonnie. 
It was too long to paste in here, but has the 
info that you need. 
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