Service Request Ticket - # 15234

Service Request Information

CONTACT Name Walters, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2006 09:33 AM
Department Phone 88415
Location Email waltersn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050772[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. BPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:E7

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand May 19, 2006 10:35 AM 
he called back, connected and saved a shortcut for
him to the desktop (voila!)
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Ronni Luchterhand May 19, 2006 10:19 AM 
called again, no answer... left message.
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Ronni Luchterhand May 19, 2006 10:11 AM 
I called him, he had no idea what I was talking
about or what any of it meant...  He said he
thinks Leonard Crawford is setting something up
and it must be that.  Do you have any more info? 
Who called in the task?
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