Service Request Ticket - # 15236

Service Request Information

CONTACT Name Moritz, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2006 10:03 AM
Department Social Science Phone 88306
Location Email moritzm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040559[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 700m Intel Pentium M, 12.1in WXGA
Serial No. 76DMK61 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office 2003 Pro from P0050950

Wired NIC 00:0B:7D:12:BE:C6

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand May 19, 2006 11:25 AM 
YAY! Done!!!!  moved 12.4 g of info to C:/
(instead of profile) and now it loads up nice and
fast... had to recreate profile to get drives
back.  Hes got drives and most of his original
settings.  All is well again.
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Ronni Luchterhand May 19, 2006 10:47 AM 
heading over
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Michael Orr May 19, 2006 10:04 AM 
He also had a problem with it not loading his
settings on boot sometimes and loading the default
user desktop.
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