Service Request Ticket - # 15244

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2006 02:53 PM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040690[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. J4T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:0B:7B


TECHS Submitted by Robin Wilson Contact rwilso1@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public

Entered by Date Memo
Ronni Luchterhand May 19, 2006 03:05 PM
it appeared to just be the attachment.  We were
able to download it and view it fine, was rather
large... caused a memory error.  He said there
were no other attachments that didn't work.  I
told him if there became a recurring problem to
call us back and we'd look into it further.  For
now it is working again.
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Robin Wilson May 19, 2006 02:55 PM
Everytime he opens adobe he gets an error message

MODVER6.0.2.126 Offset 00127952  

APPVER6.0.2126
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