Service Request Ticket - # 15251

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 22, 2006 10:12 AM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20051096[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Latitude D410, Pentium M, 1.86GHz 12.1in XGA Disply
Serial No. 9LXLZ91 Location PDR

CPU Pentium M 750 1.88GHz


OS Unknown Software MS Office Pro 2003 from P0057416

Wired NIC 00:13:72:6E:04:67


Wireless NIC 00:16:6F:8F:72:13

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith May 22, 2006 11:48 AM 
the ethernet is working. I am getting it ready to 
be delivered
 Add Attachment
Tricia Flaherty May 22, 2006 10:15 AM 
I could not get the wired ethernet that is built 
in to this laptop to work it only seem to 
recognize the wireless when I went to network 
connections.  It should also have bluetooth as 
well so check to see if that is functioning as 
well.This laptop is a purchase by TRI staff so 
time may be a factor here.  Please let me know 
its status if it requires shipment or parts to be 
ordered.
Add Attachment