Service Request Ticket - # 15271

Service Request Information

CONTACT Name Bybee, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2006 07:56 AM
Department Telecommunications Phone 88010
Location Email bybeet@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030743[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 43F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:38:87

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Joe Crowe May 23, 2006 12:45 PM 
Apparently Paul came over and "removed the
program" and she is fine.
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Mark Lyons May 23, 2006 07:57 AM 
Teresa said that her computer is acting weird. 
some programs like excel are not functioning 
correctly at times. She cannot get into FIS or 
SIS banners. Tried resetting the computer and it 
didnt fix it.
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