Service Request Ticket - # 15288

Service Request Information

CONTACT Name Carey, W. Jay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2006 08:26 AM
Department Campus Public Safety Phone 88822
Location Email careywj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20010703[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.6Ghz
Serial No. JGT7F11 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software Office XP Pro from P0037073,

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact knabet@wou.edu 88507

Tracking

Entered by Date Memo
Travis Knabe
Email

Public

Entered by Date Memo
Travis Knabe May 24, 2006 04:44 PM
bounced the webserver and it seems to have fixed
the problem.
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Ronni Luchterhand May 24, 2006 08:55 AM
Mona K-Hinds is having the same problem.  Making a
list--will leave it with the helpdesk for updating
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Ronni Luchterhand May 24, 2006 08:46 AM
As mine is the exact same way (it doesn't appear
to be broken, it looks like that is the way the
program is for right now) I told him I would pass
this on to the system administrator and they would
look into it further and contact Sun systems in
the event that it is a bug.  If you need more
info, or have any questions on what I've said or
done please ask and I will try (in my incoherant
ranting way) to try and explain.
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Ronni Luchterhand May 24, 2006 08:42 AM
took a look, seems to be doing the same on mine,
but I don't have more than one page of contacts to
check both problems.  Whats happening is: He goes
through compose and he cannot scroll through pages
of contacts, he can only search for specific ones.
 When he goes through address book and clicks on a
contact, it opens a compose window but the "to"
field remains blank.
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Courtney Wehner May 24, 2006 08:34 AM
He needs this ASAP.
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Courtney Wehner May 24, 2006 08:34 AM
When he clicks on compose to being up his contact 
list, it only shows the first page. So he has to 
click on Address Book and find ALL his contacts 
that way. But after the first page of people he 
cannot click on the other names and have them 
show up in the compose box. I explained this to 
Ronnie in case I am not making sense:) Thanks
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