Service Request Ticket - # 15297

Service Request Information

CONTACT Name Richards, Kristi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2006 11:39 AM
Department Business Services Phone 88284
Location Email richardk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040372[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 1700n Laser Printer with 4 year warranty
Serial No. 7SK3841 Location PDR

Model 1700N Hostname
Notes 4 year warranty replacement fuser on P0078184 Dec2010, SR40220 Ink/Toner Refill Dell K3756

Wired NIC 00:04:00:3B:7C:7D

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Mark Lyons May 25, 2006 09:32 AM 
Students are trying to print to it, and the 
printer is not an option to choose when printing.
 Add Attachment
Joe Crowe May 24, 2006 01:42 PM 
Actually it's a Travis thing.
 Add Attachment
Brad Dougherty May 24, 2006 12:50 PM 
Joe's aware of the problem.
 Add Attachment
Brad Dougherty May 24, 2006 12:39 PM 
Headed over to look at it.
 Add Attachment
James Varieur May 24, 2006 11:41 AM 
It is the hallway admin printer, it has worked a 
couple times but for the most part it has not 
been working at all. No error messages.....
 Add Attachment