Service Request Ticket - # 15301

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2006 01:24 PM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030610[Edit Inv] (opens in a new window) Bldg/Room OPE Football Locker Room
Service Tag 7N80Y41 Description Dimension 4600, P4-2.80GHz
Serial No. 7N80Y41 Location tod smith EXEMPT

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:ED:11


TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public

Entered by Date Memo
Ronni Luchterhand May 31, 2006 10:38 AM
she called back, I DameWared in and showed her the
program, we put an icon on his desktop for him
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James Varieur May 31, 2006 10:36 AM
kathy called and wanted to know ho to access the 
software, she could not find it. Called Ronnie 
and let her know that Kathy had called about it.
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Ronni Luchterhand May 31, 2006 10:25 AM
found it, damewared in and instaslled it, tested
it and it works fine now
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Ronni Luchterhand May 31, 2006 10:12 AM
scanner is a WOU#99... also, checked hp website
for scanner drivers, they have nothing on it. 
Tried a few that seemed close, nothing "saw" the
scanner.  Checked inventory, says it had been
pdr'd.  I changed it back to humanities.
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Ronni Luchterhand May 31, 2006 09:53 AM
heading over
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Courtney Wehner May 31, 2006 09:06 AM
Someone can come now. 
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Ronni Luchterhand May 31, 2006 09:00 AM
tried calling, went straight to vm... left another
message
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Ronni Luchterhand May 26, 2006 09:00 AM
called, left message
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Joe Crowe May 25, 2006 05:05 PM
she didn't call back
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Brian Smith May 25, 2006 02:19 PM
got ahold of kathy, she is going to call back in 
a bit.
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Michael Orr May 24, 2006 01:24 PM
Wou number of the scanner is: 00990369
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