the problem was in her contacts she had changed
them in communications express then outlook
started to blow up, no matter how many times you
reload the connecter it won't work because it was
server side. I deleted all the contacts she edited
and started to create them one by one through
outlook... and so far (the two I made) it was
syncing correctly.

I have narrowed the problem down to something in
her mail. The problem is not software or profile
based.

Whoever picks this task up should go through her
mail folders and possibly calendar looking for
something out of place.

i uninstalled and reinstalled everything after
creating a new profile.  googled error, gave me
nothing.  can't figure it out.  told her I'd check
with my coworkers and we'd look into it. 
meanwhile she will be using the web email.

recieved email back: she is back from her vacation
and in her office today.

(Actually, I didn't touch this one.  The SR Line
had put it under me and they closed it out with
the other problematics.) Sent her an email
explaining that we cannot troubleshoot Outlook
without her present and logged on. Also requested
her to let us know when she will be back and
available and we will take care of it as  quickly
as possible.

I reported a service request (I believe on the
24th) and my Outlook is still not responding.  It
will not let me in to any of the functions.  The
error in the Communication Express was fixed and
continues to work just fine.  I am currently on
vacation, bus was hoping that someone might be
able to take a look at it while I was gone. My
machine is in the entry way of WUC 203, and my
machine number should be in the service request above.
 
Thanks!


Kait Mood
ASWOU Office Coordinator
moodk@wou.edu
(503) 838-8303