Service Request Ticket - # 15315

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2006 05:42 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031175[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. Location PDR

CPU G5 1.6GHz


OS Unknown Software Studio Code from ED licenses(see files), QuickTime 7 Pro from P0057077

Wired NIC 00:0D:93:C0:52:8E

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe May 25, 2006 05:55 PM 
I've setup a logout hook (kudos to Summer) to
clear /Users/* at logout.
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James Varieur May 24, 2006 05:43 PM 
Hi,
 
We have a reoccuring problem with one of our 
G5's -- WOU#20031175[Edit Inv].  All of the hard drive 
space gets eaten up by user data (I presume), and 
then we're unable to burn DVDs because there 
isn't enough space to do so.  Someone came out 
recently from UCS and cleared up the space, but 
it's already full again.  What can we do to 
permanently solve this problem?  
 
We have a student who needs to burn his DVD by 
tomorrow afternoon, so if someone could stop by 
in the morning and take care of it, we'd 
appreciate it.  Since we don't have 
administrative rights to the machine, we're 
unable to clear up any space.
 
Thanks,
Scott


------------------------------------- 
Scott W. Carter 
Instructional Technologist 
Technology Resource Center 
Western Oregon University 
503-838-8848 
carters@wou.edu 
www.wou.edu/~carters 
-------------------------------------
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