Service Request Ticket - # 15320

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 25, 2006 09:44 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050140[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. J6TVW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:C2:FE

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact thompsr@wou.edu 88071

Tracking

Entered by Date Memo
Rick Thompson
Email

Public
Entered by Date Memo
Rick Thompson May 25, 2006 01:50 PM 
Went over and found the computer had a couple 
issues. One error 'beep, beep' Floppy diskette 
seek failure. Strike F1 key to continue, F2 to 
run the setup utility.  fixed!! also took out of 
domain then back into the mash domain.  works!!
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Mark Lyons May 25, 2006 09:44 AM 
The computer cannot log in because it says that 
the network cannot be found.
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