Service Request Ticket - # 15347

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 26, 2006 01:21 PM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040690[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. J4T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:0B:7B

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty May 26, 2006 01:49 PM 
I reinstalled Acrobat. Seems to be working fine.
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Courtney Wehner May 26, 2006 01:23 PM 
Error reads "Adobe 6.0 has occured a problem, 
APPVER6.0.2.126 mode name Acrobat exe 
MODVER6.0.2.126 off set 0012127952" He trie 
dclosing but he said that it has been doing this 
all week. The problem is still there. He cannot 
do any work till this is fixed. Thanks
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