Service Request Ticket - # 15365

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 30, 2006 04:00 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030841[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 38F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Acrobat Standard V7 from P0057063

Wired NIC 00:0C:F1:EA:0B:3F

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact thompsr@wou.edu 88071

Tracking

Entered by Date Memo
Rick Thompson
Email

Public
Entered by Date Memo
Rick Thompson May 31, 2006 10:46 AM 
Checked and fixed.
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Ronni Luchterhand May 31, 2006 08:23 AM 
went to take a look, ran hardware test...
everything seems fine.  couldn't get deepfreeze
off, none of the passwords I know worked.  I
assume you have it, please let me know :)
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Audrey Macken May 30, 2006 04:00 PM 
My name is David Coffee, and I am a student in 
the TRC. One of out computers is running really 
slowly. The computer is WOU 20030841[Edit Inv]. If you have 
any questions you can forward them to 
carters@wou.edu

David Coffee
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