Service Request Ticket - # 15377

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 31, 2006 11:47 AM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030842[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 9M80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:E5:D0

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact thompsr@wou.edu 88071

Tracking

Entered by Date Memo
Rick Thompson
Email

Public
Entered by Date Memo
Rick Thompson May 31, 2006 01:18 PM 
must of been a hic-up.  they are all working 
fine now.
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Sean Courtney May 31, 2006 01:05 PM 
20030837[Edit Inv] for reghosting in TRC.  It is First
computer on corner when you walk in.
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Sean Courtney May 31, 2006 01:03 PM 
Just ask me for any more info.
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Sean Courtney May 31, 2006 01:03 PM 
So Rick the WOU # on the other comp that is now
extremely slow and causing some odd issues is
20030837[Edit Inv], for instance the log off and reboot icon
did not work for me.
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Sean Courtney May 31, 2006 12:27 PM 
fixed the one this task related to, was some sort
of hyper-trheading error.  Another comp at the
time popped up with the same error.  Not only that
but ran extremely slow and would not let me log
off originally.  Going to get its WOU # for Rick
since Joe says he should prolly re-Ghost it.
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Sean Courtney May 31, 2006 11:49 AM 
heading up...
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