Service Request Ticket - # 15388

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 31, 2006 02:46 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020675[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. JD55X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Software Microsoft XP Pro from old cpus P0032877, Acrobat Standard V7 from P0057063

Wired NIC 00:07:E9:78:5B:E1

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Sean Courtney May 31, 2006 03:16 PM 
Gave a new mouse, finding that the old one was
USED A LOT, and it had nothing to do with drivers
or connection.
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James Varieur May 31, 2006 02:46 PM 
The mouse on the front desk machine here in the 
TRC keeps losing its signal.  And yet, when we 
reboot the machine, it comes back.  It's happened 
three or four times now.  If someone could 
replace it, or fix it, we'd appreciate it.
 
WOU#20020675[Edit Inv]
 
Thanks,
Scott


------------------------------------- 
Scott W. Carter 
Instructional Technologist 
Technology Resource Center 
Western Oregon University 
503-838-8848 
carters@wou.edu 
www.wou.edu/~carters 
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