Service Request Ticket - # 15395

Service Request Information

CONTACT Name Dolan, Maureen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2006 10:39 AM
Department Social Science Phone 88292
Location Email dolanm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030745[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 81F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:26:98

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Sean Courtney Jun 07, 2006 01:00 PM 
She says it is working fine now, so I guess if it
goes crazy again we will hear.  I will close it
now then.
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Ronni Luchterhand Jun 05, 2006 08:10 AM 
called, left another vm.  Asked that she call us
and let us know when she is available (or if this
has been resolved).
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Ronni Luchterhand Jun 02, 2006 07:57 AM 
called, left vm
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Mark Lyons Jun 01, 2006 10:40 AM 
Kathy said that a very small word document email 
attachment is not going through. "Attachment 
pending. cancel to abort." that has been jamming 
her machine also. Now the machine is acting weird 
also.
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