Service Request Ticket - # 15417

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 02, 2006 09:26 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050144[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 67TVW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:C3:02

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

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Entered by Date Memo
Michael Orr Jun 26, 2006 11:47 AM 
Read it, task closed.
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Joan Guralnick Jun 05, 2006 03:54 PM 
Mike we always need name, login and lots of 
contact information. Unfortunately, this task 
slips through the cracks and this client sees us 
as very unhelpful.  Like Joe said, after you 
peruse this you can mark it completed.
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Joe Crowe Jun 05, 2006 02:56 PM 
You can mark it complete after reading...just an FYI
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Joe Crowe Jun 05, 2006 02:56 PM 
Too many "she"  not enough detail  I cannot do
anything with this.
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Michael Orr Jun 02, 2006 09:27 AM 
Recomended that she move computers and try again.
I tried to make sure that she was using the print
system properly and it sounded like she was. May
still be just a case of user error. WOU# listed
was for the computer she was using.
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