Service Request Ticket

Service Request Information

CONTACT	Name	Miyagishima, Bryan	Date	Jun 02, 2006 11:26 AM
	Department		Phone	88892
	Location		Email	miyagib@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20050193 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Inspiron 6000, Intel Pentium M Processor 730
	Serial No.	5L0BY71	Location	PDR
	CPU	Pentium M 730 1.6GHz
	OS	Unknown	Software
	Wired NIC	00:12:3F:DE:13:33

TECHS	Submitted by	Michael Orr	Contact	morr@wou.edu	88925
	Primary Technician		Contact	rluchte@wou.edu	88925

Entered by	Date	Memo
Ronni Luchterhand			Email Public
Entered by	Date	Memo
Ronni Luchterhand	Jun 21, 2006 11:10 AM	(Adam took call from Bryan to take it up to HL208) took adapter to HL208, no one was there. Left it on Bryan's chair. leaving message with his vm...	Add Attachment
Ronni Luchterhand	Jun 21, 2006 11:00 AM	left message, his office is in HL but service location shows ITC.... called to confirm location that we need to take new brick to	Add Attachment
Ronni Luchterhand	Jun 21, 2006 10:58 AM	taking new one over	Add Attachment
Sean Courtney	Jun 19, 2006 02:00 PM	Now ordering another new one...hmmm vhat is zee problem? 3 times...	Add Attachment
Joe Crowe	Jun 16, 2006 01:24 PM	ordered..waiting	Add Attachment
Sean Courtney	Jun 16, 2006 01:18 PM	Picked up. Joe ordering new one.	Add Attachment
Courtney Wehner	Jun 08, 2006 01:51 PM	Found the old part and it is ready to be picked up.	Add Attachment
Ronni Luchterhand	Jun 02, 2006 11:35 AM	needs new one ordered...	Add Attachment
Ronni Luchterhand	Jun 02, 2006 11:32 AM	tried calling, he asked that I call back in 3 minutes and he'll have the number	Add Attachment
Michael Orr	Jun 02, 2006 11:26 AM	He'd like someone to come pick up the adapter and get a new one.	Add Attachment