Service Request Ticket - # 15423

Service Request Information

CONTACT Name Manning II, Terry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 02, 2006 12:56 PM
Department Disability Access Services Phone 88591
Location Email manningt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030860[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 1FJQ051 Description Dimension 4600 P4 2.8GHz
Serial No. 1FJQ051 Location

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Duxbury Braille Translator v10.4 from P0047847 moved from W#20031364 upgraded to v10.6 from P0061615, Text Aloud v2.0 from ?(see text file), Scientific Notebook v5.5 from P0061616

Wired NIC 00:0C:F1:EA:03:8B


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public

Entered by Date Memo
Tricia Flaherty Jun 02, 2006 04:56 PM
he is having a margin setup issue and needed to 
get S# for tech supporty purposes gave him the 
info and told him if he needed any technical help 
with Duxbury from our staff he might ask for 
Myron as he has worked with Disability services 
software extensively
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Courtney Wehner Jun 02, 2006 12:57 PM
He was not sure where to go to get the info on 
the license. So if he needs to consult with 
someone else you can call him at his above ext. 
Thanks
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