Service Request Ticket - # 15446

Service Request Ticket - # 15446

Jump to:

Preferences

Directory Lookup

Service Request Information

CONTACT	Name	Fuchs, Tina	Date	Jun 05, 2006 02:29 PM
	Department	VP Academic Affairs/Provost	Phone	88220
	Location		Email	fuchst@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20030499 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dimension 4600, P4-2.80GHz
	Serial No.	C4RGQ41	Location	PDR
	CPU	Pentium 4-2.80Ghz
	OS	Unknown	Software	MS Office Pro 2003 from P0047054, Acrobat Std 6.0 from P004955
	Wired NIC	00:0C:F1:E4:7D:A2

TECHS	Submitted by	Audrey Macken	Contact	clubdubdub@hotmail.com	88925
	Primary Technician		Contact	rluchte@wou.edu	88925

Tracking

Entered by	Date	Memo
Ronni Luchterhand			Email Public
Entered by	Date	Memo
Ronni Luchterhand	Jun 09, 2006 02:35 PM	delivered to LL tech.	Add Attachment
Ronni Luchterhand	Jun 09, 2006 02:19 PM	headin over	Add Attachment
Courtney Wehner	Jun 09, 2006 01:22 PM	DELIVER~ I can spell it right sorry:)	Add Attachment
Courtney Wehner	Jun 09, 2006 01:21 PM	Please dliever to Landers Lab between 2 and 6p today. (Mike Ellis called this in). Thanks	Add Attachment
Ronni Luchterhand	Jun 09, 2006 12:01 PM	installed, ghosted and updated. left vm with Mike Ellis	Add Attachment
Joe Crowe	Jun 08, 2006 03:24 PM	HDD on order	Add Attachment
Myron Hoeckle (Student)	Jun 06, 2006 10:00 AM	seems to do it off and on, it will be fine for 1/2 hour then it will return to the noise making... seems like this HDD time is limited.	Add Attachment
Myron Hoeckle (Student)	Jun 06, 2006 09:28 AM	Michael's discription is very good it is as if the read/write head is slowly grinding on the disk...	Add Attachment
Myron Hoeckle (Student)	Jun 06, 2006 09:16 AM	machine is in the tech area @ hardware repair station.	Add Attachment
Courtney Wehner	Jun 06, 2006 08:56 AM	She called to give me her location, which is still at the university residences, rm 122.	Add Attachment
Myron Hoeckle (Student)	Jun 06, 2006 08:55 AM	no anwser at michs...	Add Attachment
Myron Hoeckle (Student)	Jun 06, 2006 08:24 AM	will call michael ellis.	Add Attachment
Myron Hoeckle (Student)	Jun 06, 2006 08:24 AM	called no anwser left a VM	Add Attachment
Myron Hoeckle (Student)	Jun 06, 2006 08:21 AM	Mfg# Warranty Date:4/27/2007	Add Attachment
Audrey Macken	Jun 05, 2006 02:30 PM	Micheal Ellis called called and said that it sounds kind of like a saw or metal rubbing against something.	Add Attachment