Service Request Ticket - # 15449

Service Request Information

CONTACT Name Miyagishima, Bryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2006 03:08 PM
Department Phone 88892
Location Email miyagib@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040972[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pentium M, 1.60GHz,2MB,Cache,533MHz
Serial No. 4K42P71 Location PDR

CPU Pentium M-1.7 GHz


OS Software MS Office Pro 2003 from P0053186

Wired NIC 00:12:3F:D1:4C:8B


Wireless NIC 00:12:F0:87:A6:D9

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Jun 07, 2006 03:12 PM 
  Your Warranty Parts Request for Service Tag #
4K42P71
has been received at Dell.

Warranty Parts Request Tracking # 7859928 has been
assigned to your request.

Request Submitted 	 :  	Jun 07, 2006 17:11 Central
Time
WPR Tracking # 	 :  	7859928
Service Tag 	 :  	4K42P71
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Myron Hoeckle (Student) Jun 07, 2006 02:25 PM 
one has been recieved, they will call once they
locate the other one.
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Joe Crowe Jun 07, 2006 02:23 PM 
We have this one in our possession...
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Sean Courtney Jun 06, 2006 08:27 AM 
WOU# 20040972[Edit Inv]
Needs adapter for:
Inspiron 6000, Pentium M
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Audrey Macken Jun 05, 2006 03:10 PM 
The power adaptor is frayed. He asked that I make 
a note that this is NOT the same power adaptor he 
called about last week. He is at 88899 for the 
next 2 hours (until 5), if he needs to be 
contacted.
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