Service Request Ticket - # 15453

Service Request Information

CONTACT Name Loving, Mollie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2006 03:40 PM
Department Disability Access Services Phone 88250
Location Email lovingm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020205[Edit Inv] (opens in a new window) Bldg/Room APSC 405
Service Tag Description PO; P0039053; LaserJet 2200DTN Laser Printer
Serial No. CNGRD30098 Location general use

Model C7061A Hostname
Notes Ink/Toner Refill
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact courtneys@wou.edu 88925

Tracking

Entered by Date Memo
Sean Courtney
Email

Public
Entered by Date Memo
Sean Courtney Jun 07, 2006 01:28 PM 
Done and done.
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Sean Courtney Jun 07, 2006 09:39 AM 
Actually I am going to leave directions for user
to setup the printing to DS-Superman, and then try
to add it to the default users, so over time the
directions will not have to be used.
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Sean Courtney Jun 06, 2006 02:57 PM 
Going to add them to the All Users account via my
account.
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Sean Courtney Jun 06, 2006 08:57 AM 
The WOU #'s are by the way:
20030860[Edit Inv]
20030859[Edit Inv]
20040663[Edit Inv]
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Sean Courtney Jun 06, 2006 08:56 AM 
Got it setup on all the office comps, but I don't
have access to from the admin accounts on the
student computers to get on radar and set it up. 
So someone with that access will have to do it. 
Meaning that they have 3 comps that students use,
but they use them with their own creds. so the it
has to be a admin setup.
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Sean Courtney Jun 06, 2006 08:25 AM 
Going over to setup on computers...
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Joe Crowe Jun 05, 2006 05:11 PM 
I setup a printer on radar.  
\\radar\ds-superman

Please set her up with this.
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Audrey Macken Jun 05, 2006 03:42 PM 
She said that in the past she has used 
the 'double  sided' setting on this printer, she 
has looked into it to make sure this printer is 
capable of it, and she has found somewhat of a 
path, but is unable to get it to work.
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