Service Request Ticket - # 15464

Service Request Information

CONTACT Name Thompson, Rick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2006 11:22 AM
Department Facilities Services Phone 88048
Location Email thompsr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040306[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4300DTN Printer #Q2434A
Serial No. SCNGY305076 Location PDR

Model Q2434A Hostname mathlab.wou.edu
Notes 140.211.78.49 Ink/Toner Refill HP 39A or HP 39X

Wired NIC 00:0E:7F:3A:08:BF

TECHS Submitted by Rick Thompson Contact thompsr@wou.edu 88071
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Rick Thompson Jun 08, 2006 08:05 AM 
the caller said that the printer does not print. 
Either the computers are not finding the printer 
or the printer is not working.  The toner is low 
but should still be printing.
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Joe Crowe Jun 07, 2006 09:43 AM 
Can I get more info on what is needed?  I don't
understand this request.
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