Service Request Ticket - # 15466

Service Request Information

CONTACT Name Wildfang, Connie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2006 12:06 PM
Department College of Education Phone 88689
Location Email wildfangc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020784[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description LaserJet 2300 printer
Serial No. SCNBDF09369 Location PDR

Model Q2472A Hostname
Notes 266mhz processor, 25ppm, extra 128MB memory from P0043111, 50,000 page duty cycle, USB cable from P0039354 Ink/Toner Refill
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact courtneys@wou.edu 88925

Tracking

Entered by Date Memo
Sean Courtney
Email

Public
Entered by Date Memo
Sean Courtney Jun 07, 2006 09:38 AM 
Turns out to be the toner, she is going to order a
new one.
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Sean Courtney Jun 06, 2006 02:06 PM 
checked it out, and I have no access to the
services (needs a password) on her printer so
couldn't do a clean.  Will talk to Joe and try
testing the fuser and toner.
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