Service Request Ticket - # 15491

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2006 11:27 AM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030734[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BNC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:B5:48

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez Jun 08, 2006 12:17 PM 
I was in the process of resolving this. This is a
duplicate task of 15463. Just update the open task
with a memo that she called back.
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Courtney Wehner Jun 08, 2006 11:28 AM 
When I try to get into what is called realtime 
this is the message I get: Make sure that the 
path name is spelled correctly and hat you are 
connected to the server on which the file resides.
Alicia the student worker is the expert and will 
be in the office today until noon.  She will also 
be here most of tomorrow and can be contacted at 
88152.  She can access on her log-in.Please help 
us.mona 88142 or 88737. (recieved via e-mail)
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