Service Request Ticket - # 15496

Service Request Information

CONTACT Name Miyagishima, Bryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2006 03:34 PM
Department Phone 88892
Location Email miyagib@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040960[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag GYM3Q71 Description Inspiron 6000, Pentium M, 1.60GHz,2MB,Cache,533MHz
Serial No. GYM3Q71 Location Storage

CPU Pentium M-1.7 GHz


OS Software MS Office Pro 2003 from P0053570

Wired NIC 00:12:F0:88:AF:CE


Wireless NIC 00:12:F0:88:AF:CE

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Jun 09, 2006 09:52 AM 
setup, called Bryan and let him know.  temp
password is Temp123, they will be prompted to
change this when they first login.
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Michael Orr Jun 09, 2006 09:37 AM 
Bryan called in: Generic Password is fine.

All three accounts need access to the programs
installed on the laptop. No special network drives
or anything like that are needed.
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Ronni Luchterhand Jun 09, 2006 08:00 AM 
called, left vm.  should all three accounts have
the same generic password?  what permissions
should they or should they not have?
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Courtney Wehner Jun 08, 2006 03:35 PM 
...not to the network. These people are:
Gary Jensen: jenseng
Carol Tripp: trippc
Nora Solvedt: solvedtn
The laptop is located in the library rm 206. You 
can call Bryan if there are any questions. Thanks
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