Service Request Ticket - # 15502

Service Request Information

CONTACT Name Sprenger, Cindy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 09, 2006 11:05 AM
Department Phone 14006
Location Email sprengec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20030378[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 5100, Pentium 4, 2.66GHz, 15.0 SXGA+
Serial No. J730R31 Location PDR

CPU Pentium 4-2.66GHz


OS Unknown Software Microsoft Office 2003 Pro installed as Office XP Pro from P0045165, factory disks are in the case for windvd, applications and tools.

Wired NIC 00:0D:56:3C:B2:D7

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact 88925

Tracking

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Sean Courtney Jun 09, 2006 12:13 PM 
All setup, including a "on-the-road" account that
they had setup but not configured for password.
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Sean Courtney Jun 09, 2006 11:17 AM 
Going to go get her setup.
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Michael Orr Jun 09, 2006 11:06 AM 
I'm not sure if we even do this or if I should
have tried to refer her to TRC, but she said she
needed help logging on for the first time and how
her network drives work, etc. Basic "getting
started" kind of stuff.
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