Service Request Ticket - # 15517

Service Request Information

CONTACT Name Sheieh, Bau Hwa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2006 09:19 AM
Department Social Science Phone 88853
Location Email sheiehb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030911[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. CN02Y3157161843RAH1A Location PDR
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jun 13, 2006 03:23 PM 
done
 Add Attachment
Audrey Macken Jun 13, 2006 02:48 PM 
She said she will stay in her office until 
someone calls her back.
 Add Attachment
Audrey Macken Jun 13, 2006 02:46 PM 
She called back and said that the Chinese 
language is not working on the internet since it 
was fixed.
 Add Attachment
Audrey Macken Jun 13, 2006 02:18 PM 
She called to talk to a tech about this, but they 
were busy, so will have someone call her back.
 Add Attachment
Sean Courtney Jun 13, 2006 01:21 PM 
Internet is working.
 Add Attachment
Brad Dougherty Jun 12, 2006 12:24 PM 
I left her a message to give us a call back.
 Add Attachment
Brad Dougherty Jun 12, 2006 12:11 PM 
The WOU number provided is a monitor.

I'm going to call and see if I can get some more
information.
 Add Attachment
Audrey Macken Jun 12, 2006 09:20 AM 
She is unable to access internet and email. She 
is not getting any error messages and people 
around her are not having any problems with it.
 Add Attachment