Service Request Ticket - # 15518

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2006 09:30 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050956[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 700m, Pentium M, 2GHz,400MHz FSB, 12.1-in WXGA
Serial No. 65GBX81 Location PDR

CPU Pentium M 2.0 GHz


OS Unknown Software

Wired NIC 00:12:3F:6A:03:FC


Wireless NIC 00:13:CE:38:C1:35

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jun 12, 2006 12:16 PM 
FN + F2
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Brian Smith Jun 12, 2006 11:57 AM 
taking a look
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Audrey Macken Jun 12, 2006 09:32 AM 
They have been unable to connect to wireless with 
this laptop. A student checked it out and was 
unable to do so, when that student brought it 
back, several people in the office tried as well, 
but to no avail. She will leave the laptop on her 
desk.
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