Service Request Ticket - # 15521

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2006 10:02 AM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040992[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 Processor 540
Serial No. FZ8MS71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0053572,

Wired NIC 00:12:3F:88:2A:CA

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact courtneys@wou.edu 88925

Tracking

Entered by Date Memo
Sean Courtney
Email

Public
Entered by Date Memo
Sean Courtney Jun 14, 2006 10:42 AM 
I delivered the viewsonic and Roy wasn't in so I
dropped it off for him to get.  hope they like it.
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Joe Crowe Jun 13, 2006 05:39 PM 
See if we can swap out a Dell KB in UCS so that
they don't complain.  If we cannot, then they can
opt for the Apple.
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Myron Hoeckle (Student) Jun 12, 2006 02:24 PM 
called left a VM asking when he is available.
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Brad Dougherty Jun 12, 2006 11:54 AM 
I set aside an apple keyboard for them. Its in the
cubby hole. 

I had tried to walk it over but the door was
locked and nobody answered when I rang the bell.
I'll call and let them know we have one for them.
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Michael Orr Jun 12, 2006 10:03 AM 
UCS Help Desk:
 
We just discovered that when computers 20040992[Edit Inv]
and 2004989 were delivered to room ITC004 (Video
Production Services) this spring, only one USB
keyboard was delivered. We are asking if a spare
USB keyboard could be delivered to us.
 
Thanks, Roy Bennett
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