Service Request Ticket - # 15522

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2006 10:56 AM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20051108[Edit Inv] (opens in a new window) Bldg/Room APSC 201
Service Tag 4K9H1B1 Description Inspiron 710m, 1.7GHz, 12.1 inch WXGA
Serial No. 4K9H1B1 Location Shondra Russell-Wynning

CPU Pentium M-1.7 GHz


OS Software MS Office Pro 2003 from P0057416

Wired NIC 00:14:22:A9:AE:98


Wireless NIC 00:16:6F:74:7B:C6

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez Jun 13, 2006 01:07 PM 
Delivered.
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Andrew Gonzalez Jun 13, 2006 12:58 PM 
Updated. Ready for delivery.
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Myron Hoeckle (Student) Jun 12, 2006 02:19 PM 
ghosting...
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Myron Hoeckle (Student) Jun 12, 2006 02:19 PM 
protocol.ini didn't have a driver name. protocol
driver name = b44$ works great now.
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Sean Courtney Jun 12, 2006 01:24 PM 
Tried ghosting with a book disk from Ronni's comp
with the Broadcom 440 driver and it says the
Protocol.ini cannot be found.
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Tricia Flaherty Jun 12, 2006 11:01 AM 
flash drive is in bag ....I'm putting laptop with 
Invoice in Tech Inbox
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