Service Request Ticket - # 15527

Service Request Information

CONTACT Name Jones, Gary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2006 01:16 PM
Department Humanities Division Phone 88599
Location Email jonesg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030661[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 1660Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:00:67


TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public

Entered by Date Memo
Ronni Luchterhand Jun 14, 2006 10:17 AM
fixed...
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James Varieur Jun 12, 2006 01:22 PM
Gary had called me over the weekend about his 
home coputer but said he had received a responce 
for that. He thought it might work if he used his 
computer on campus but it doesn't work either or 
is not set up. He is trying to mass e-mail his 
class in banner, he clicks e-mail class list and 
a internet connection wizzard comes up, then asks 
him for server names and he doesn't know what to 
do.. He will be here on campus wed 10am-noon. His 
home # 503-581-5401
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