Service Request Ticket - # 15530

Service Request Information

CONTACT Name Hansen, Joe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2006 02:05 PM
Department The Research Institute Phone 88820
Location Email hansenjb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050321[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 106R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:97:17:21

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact 88925

Tracking

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Audrey Macken Jun 12, 2006 02:49 PM 
He called back to say that it is working now.
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Audrey Macken Jun 12, 2006 02:08 PM 
Then he said he was getting the message that 
says 'login incorrect, please re enter username 
and password.' He then told me he was also 
getting a message saying 'network not available, 
please contact your administrator.'
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Audrey Macken Jun 12, 2006 02:06 PM 
When he types in his password, he just gets the 
login page again. He is not recieving any error 
message.
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