Service Request Ticket - # 15538

Service Request Information

CONTACT Name Mood, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2006 10:09 AM
Department ASWOU Phone 88303
Location Email moodk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20040318[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag Description Dell 17in Flat Panel LCD Monitor #1703FP
Serial No. mx02y3114760548kacrh Location Storage
TECHS Submitted by Matei Mitaru Contact mmitaru@wou.edu 88925
Primary Technician Contact courtneys@wou.edu 88925

Tracking

Entered by Date Memo
Sean Courtney
Email

Public
Entered by Date Memo
Sean Courtney Jun 13, 2006 02:30 PM 
Delivered it back and plugged everything in and
the yellow screen went away.  Really I didn't
change anything, but it is working great now.
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Courtney Wehner Jun 13, 2006 01:04 PM 
She called and wanted to know when she was going 
to get her monitor back because she cannot do any 
work until it is returned.
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Sean Courtney Jun 13, 2006 12:47 PM 
Going to replace video card since everything
tested out ok.
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Sean Courtney Jun 13, 2006 11:28 AM 
heading over...
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Matei Mitaru Jun 13, 2006 10:10 AM 
teh monitor cable was loose at first, but after 
she secured it, the problem persisted.
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