Service Request Ticket

Service Request Information

CONTACT	Name	Dutton, Bryan	Date	Jun 14, 2006 12:23 PM
	Department	Natural Science/ Biology	Phone	88452
	Location		Email	duttonb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20040659 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
	Serial No.	62t8z61	Location	PDR
	CPU	Pentium 4-3.2GHz
	OS	Unknown	Software	MS Office PRO 2003 from P0051751, Adobe CS3 Web Premium from P0063803 installed as Adobe Creative Suite Prem. CS2 v2 to match student access version
	Wired NIC	00:11:43:BB:13:DD

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	courtneys@wou.edu	88925

Entered by	Date	Memo
Sean Courtney			Email Public
Entered by	Date	Memo
Sean Courtney	Jun 15, 2006 01:45 PM	This comp will be PDRed on 6/30	Add Attachment
Sean Courtney	Jun 15, 2006 01:45 PM	Correction, Joe just said to leave it back here in TECH area, and I label it as the microscope comp by my desk, so if they ask for files, just send them to me. Thanks.	Add Attachment
Sean Courtney	Jun 15, 2006 09:29 AM	posting info on I:drive for a couple of weeks under NS-Microscope-Comp	Add Attachment
Sean Courtney	Jun 14, 2006 04:00 PM	delievered and setup.	Add Attachment
Sean Courtney	Jun 14, 2006 02:15 PM	going to deliver, posting info from the old local drive temporarily on I: drive	Add Attachment
Sean Courtney	Jun 14, 2006 01:26 PM	ghosting.	Add Attachment
Tricia Flaherty	Jun 14, 2006 12:26 PM	This is a long over due replacement that is finally happening a year later...it is to be used with a microscope and required a video capture card I'm gonna put it in the Tech inbox...please make sure the compurer gets an updated image as it has been sitting in a closet for a very long time I will try to dig up its GFA form since it has disappeared but any inventory updates can be made online and please remember to updated location of old equipment when your done	Add Attachment