Service Request Ticket - # 15578

Service Request Information

CONTACT Name Scarlato, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 14, 2006 06:11 PM
Department Deaf Studies and Professional Studies Phone 88146
Location Email scarlatom@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20030248[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PowerBook 1.25GHz G4, 15inch TFT
Serial No. SV7339KE8NRX Location PDR

CPU G4-1.25GHz


OS Unknown Software Office X(P0044444), Inspiration(P0044503)

Wired NIC 00:0A:95:99:F3:42


Wireless NIC 00:0A:95:F2:9F:6B


Bluetooth NIC 00:0A:95:34:3E:A5

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact courtneys@wou.edu 88925

Tracking

Entered by Date Memo
Sean Courtney
Email

Public
Entered by Date Memo
Sean Courtney Jun 16, 2006 10:22 AM 
I dropped it off at TRC to be recharged and picked up.
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Joe Crowe Jun 15, 2006 06:10 PM 
It's done...I'll deliver on Friday am before my final
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Courtney Wehner Jun 15, 2006 04:23 PM 
She called back to check the status on this task. 
I talked to Joe and he said that she will have it 
by Friday.
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Adam Bates Jun 14, 2006 06:18 PM 
I put the machine on Joe's desk. She said the 
option to change resolution is greyed out. When 
finished (she needs this by Friday) she would 
like someone from the TRC to pick it up so they 
can set it up with a projector.
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